Privacy Policy

1. Overview

This Privacy Policy explains how DoorWorks ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website, make a purchase, or interact with our services.

2. Information We Collect

We may collect the following information from you:

Personal identifiers: name, email address, shipping/billing address, phone number
Payment details: credit/debit card (processed securely, never stored by us)
Device data: IP address, browser type, device info
Usage data: pages visited, time spent, clicks, and preferences

3. How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide customer support
Improve website performance and user experience
Send order updates and marketing (opt-out available)
Detect and prevent fraud or abuse
Comply with legal obligations

4. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience. Cookies help us remember your preferences and analyze site traffic. You can control cookie settings in your browser.

5. Sharing Your Information

We do not sell or rent your personal data. We only share it with third parties as necessary to provide our services, including:

Payment processors
Shipping and fulfillment partners
IT and marketing service providers (e.g., email tools)
Legal or regulatory authorities if required by law

6. Data Security

We implement strong technical and administrative security measures to protect your personal data. All transactions are encrypted using SSL technology.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Correct or update your information
Request deletion of your data (subject to legal exceptions)
Opt out of promotional emails at any time

8. Data Retention

We retain your information only as long as necessary for order processing, customer service, legal compliance, or as otherwise required by law.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date updated above.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, contact us at:

Email: [info@dwparts.com

By using this site, you consent to the terms of this Privacy Policy.